VoyaGear – Privacy Policy

At VoyaGear, your privacy matters. We’re committed to protecting your personal information and being transparent about how it’s collected, used, and stored. Whether you're purchasing luggage or a passport cover, you can shop confidently with us.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

Personal Information

We collect the information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (processed securely via third-party providers)

Usage Data

Collected automatically when you browse:

  • Pages visited

  • Time spent on pages

  • Navigation paths

  • Browser and device info

Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance site functionality

  • Remember your preferences

  • Gather analytics

  • Support personalized marketing (with your consent)

2. How We Use Your Data

Your information is used to:

  • Fulfill Orders: Process payments, ship products, and send order updates

  • Improve Our Website: Analyze user behavior to enhance performance

  • Communicate with You: Respond to inquiries and—if you opt in—send promotions and updates

3. Data Security

We follow industry-standard practices to protect your data.

  • Payment info is encrypted and processed by trusted, PCI-compliant gateways

  • Personal data is stored on secure servers and never sold or misused

4. Cookie Preferences

Cookies are used for:

  • Site functionality and checkout

  • Personalization

  • Analytics

  • Marketing (only if you’ve given consent)

You can control or disable cookies via your browser settings. Note: doing so may affect website performance.

5. Third-Party Sharing

We only share necessary data with trusted partners:

  • Payment processors (e.g., PayPal)

  • Shipping carriers

  • Email services (for order updates or newsletters)

  • Review platforms (to collect product feedback)

We do not sell or trade your data.

6. Your Rights

You can:

  • Access or update your personal info

  • Request deletion of your data (unless required for order processing or legal purposes)

  • Unsubscribe from marketing emails at any time

  • Manage cookies through your browser

7. Communications

Messages sent through our site or email may be stored to improve service. These are kept private and never linked to unrelated activities.

8. Policy Updates

We may revise this policy periodically. The most current version will always be available on our site. Please review it regularly.

9. Contact Us

For questions or requests regarding your data, email us at info@ the-voyagear.com or reach out via our Contact Us page. We’re happy to help.